Knowledgebase: Price chart scale starts at zero

Posted by Andy Mitchell, Last modified by Andy Mitchell on 05 May 2011 14:26

If your adjustments have no underlying price in the position snapshot, you'll see the adjustment markers (green balls on the price chart) at the zero line which changes the scale of the chart itself. This can occur if you have imported trades from TOS when the ONE servers have yet to receive the EOD data feed (basically, during the same trading session as the trade was executed).

To resolve this, enter an underlying price in the position snapshots for each trade; open the Trade Log and right mouse click on any COMMENT line to see the 'Edit Snaphot…' menu item.