Knowledgebase: General
Payment Problems
Posted by Andy Mitchell, Last modified by Andy Mitchell on 26 January 2013 08:25 AM
Generally, payment problems are due to your credit card company blocking the transaction. We recommend that you phone your card company to authorise the payment which usually resolves the issue. 

Failing this, because PayPal handle all our payment processing, we recommend speaking with PayPal direct to see if there is a different problem. Unfortunately, they won't speak to us about any failed transactions to protect your privacy.
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