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Anti-virus software blocking download or installation
Posted by Andy Mitchell, Last modified by Nicholas Bender on 10 April 2015 08:48 PM

Please add the following exclusions if your anti-virus software is detecting a false positive when running the ONE software: 

 

Avast!

Web Shield:  

*optionnetexplorer.com*

 

File System Shield:

*optionnetexplorer*.*

*csc.exe

*cvtres.exe

 

Please see Avast PDF Guide below for further details.

 

 

Kaspersky

Open Kaspersky and navigate to the following location: Settings->Additional->Threats and Exclusions->Configure exclusion rules.

Add the following in 'File or folder' clicking the 'Add' button after each one:

*csc.exe

*cvtres.exe

*optionnetexplorer*.*

 

Please see Kaspersky PDF Guide below for further details. 



Attachments 
 
 avast.pdf (411.78 KB)
 kaspersky.pdf (540.27 KB)
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