Knowledgebase : Installation
Please add the following exclusions if your anti-virus software is detecting a false positive when running the ONE software: AVAST! _Web Shield: _ *optionnetexplorer.com* _File System Shield:_ *optionnetexplorer*.* *csc.exe *cvtres.exe Ple...
The .NET 4 framework is required by ONE version 1.27.37 or later   When receiving the following message at startup: "To run this application, you first must install one of the following versions of the .NET Framework: v4.0"   You can download the ...
If you are experiencing this error message when attempting to start OptionNET Explorer on the latest Windows 10 Anniversary update, please enable the compatibility mode on the ONE shortcut: 1. Right mouse click on the ONE shortcut and select Properties....
Yes, you can download the software on multiple computers, although you can only use one copy at a time. For example, you can download a copy of the software to both your desktop at home and laptop at work with a single license. All your user informa...
THE PROBLEM: * You have successfully downloaded and installed ONE or * You have upgraded ONE to the latest version or * You are not aware of any changes to your computer * In any case, ONE will not run. Perhaps you are getting an error simi...
If you are having problems opening the software, first try to uninstall and then re-install the software: * Uninstall the software from your Control Panel->Programs->Uninstall a program. * Reboot your computer. * Download the software installe...
In order to install or transfer the ONE program to a new computer, please follow the steps below: 1. Make sure you close ONE on your old PC. 2. Login to our website at https://www.optionnetexplorer.com/Login.aspx [https://www.optionnetexplorer.com/Login...
Please only use this parameter if you have been requested to do so by OptionNET Explorer Support because it will completely re-initialise your envrionment and may cause installation problems if you have executed it incorrectly. Go to "Start -> Run" ...
Check that the OptionNET Explorer process isn't already running in the Windows Task Manager->Processes tab. If you have a process 'OptionNetExplorer.exe' then end it before attempting to run the installer again. FIREFOX: There seems to be an issue whe...
If you are having trouble downloading the software, please clear your temporary internet files, close the browser and retry. Internet Explorer: Tools->Internet Options->Delete... Please note that you must have an active internet connection to acce...
Windows VISTA and Windows 7 Users: Step 1: Save the installation file to your hard disk Step 2: Navigate to the folder with the installation file Step 3: Right click on the file in Windows Explorer and Choose "Run as administrator" Step 4: Follow the ...
Try disabling your security program and run OptionNET Explorer again. It may be blocking the execution.
Not natively. ONE is a Windows program and will run on a MAC within a virtual Windows Operating System such as VM Ware Fusion [1] or Parallels [2]. Links: ------ [1] http://www.vmware.com/products/fusion/ [2] http://www.parallels.com/