Knowledgebase: Installation


The .NET 4 framework is required by ONE version 1.27.37 or later   When receiving the following message at startup: "To run this application, you first must install one of the following versions of th...
If you are experiencing this error message when attempting to start OptionNET Explorer on the latest Windows 10 Anniversary update, please enable the compatibility mode on the ONE shortcut: 1. Right m...
Please add the following exclusions if your anti-virus software is detecting a false positive when running the ONE software:    Avast! Web Shield:   *optionnetexplorer.com*   File ...
In order to install or transfer the ONE program to a new computer, please follow the steps below: 1. Make sure you close ONE on your old PC.2. Login to our website at https://www.optionnetexplorer.com...
Not natively. ONE is a Windows program and will run on a MAC within a virtual Windows Operating System such as VM Ware Fusion or Parallels. &nb...
Please only use this parameter if you have been requested to do so by OptionNET Explorer Support because it will completely re-initialise your envrionment and may cause installation problems if you ha...
Yes, you can download the software on multiple computers, although you can only use one copy at a time. For example, you can download a copy of the software to both your desktop at home and laptop at ...
 If you are having problems opening the software, first try to uninstall and then re-install the software: Uninstall the software from your Control Panel->Programs->Uninstall a program. Re...
Try disabling your security program and run OptionNET Explorer again. It may be blocking the executi...
Check that the OptionNET Explorer process isn't already running in the Windows Task Manager->Processes tab. If you have a process 'OptionNetExplorer.exe' then end it before attempting to run the insta...
Windows VISTA and Windows 7 Users: Step 1: Save the installation file to your hard disk Step 2: Navigate to the folder with the installation file Step 3: Right click on the file in Windows Explorer an...
If you are having trouble downloading the software, please clear your temporary internet files, close the browser and retry. Internet Explorer: Tools->Internet Options->Delete... Please note that ...